Privacy Policy

Introduction

CaptiveCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wildlife care record management application.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Organization information
• Account credentials
• Profile information and preferences

Animal Care Data

Information about animals in your care, including:

• Animal profiles and medical records
• Care plans and medications
• Daily logs and observations
• Photos and attachments

Usage Information

We automatically collect certain information about your device and how you interact with our application, including IP address, browser type, operating system, and usage patterns.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or illegal activity

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Animal care records are retained according to your organization's policies and applicable regulations.

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With other members of your organization who have appropriate access permissions
• With service providers who assist in operating our platform
• When required by law or to protect our legal rights
• With your consent or at your direction

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Knot Speed Labs LLC
Email: support@captivecare.app